Effective Date: 12 October 2026

LURGER PRIVATE LIMITED, operating the TwoLife brand, respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, explore our yoga and wellness programmes, purchase digital content, create an account or contact our team.

By using our website and services, you acknowledge that you have read this Privacy Policy. Where consent is required under applicable law, we will obtain that consent through the appropriate process.

1. About TwoLife

TwoLife is an online yoga and wellness platform operated by LURGER PRIVATE LIMITED.

Company: LURGER PRIVATE LIMITED
Brand: TwoLife
Business Address: Armal, Patna, Bihar – 804451, India
Email: info@twolife.co
Customer Support: +91 82965 81451
Website: https://twolife.co/

For privacy-related questions or requests, please contact us using the details above.

2. Information We May Collect

The personal information we collect depends on how you use TwoLife and which services you choose.

A. Information You Provide

We may collect the following information when you register, make a purchase, complete a form or contact us:

  • Name

  • Email address

  • Mobile phone number

  • Account and login-related information

  • Billing and order details

  • Course or wellness programme purchase information

  • Payment transaction references and payment status

  • Messages, enquiries, feedback and customer support communications

  • Preferences or other information you voluntarily submit

Please do not send passwords, payment-card security codes, one-time passwords (OTPs) or other sensitive authentication details to us by email or WhatsApp.

B. Technical Information

When you visit our website, certain information may be collected automatically, depending on our website configuration and the technologies enabled.

This may include:

  • IP address

  • Browser and device type

  • Operating system

  • Pages visited and website interactions

  • Referring website or campaign information

  • Cookie identifiers and similar technical information

  • Security logs and information used to identify suspicious activity

C. Phone Verification and OTP Login

If SMS or phone-based OTP authentication is enabled on our website, we and our authentication service providers may process your mobile number, verification status and associated technical information to verify your identity, secure your account and prevent misuse.

For example, if Google Firebase Authentication is configured, phone verification may be handled using Google’s authentication services. The information processed is subject to the configuration used and the relevant provider’s privacy terms.

3. How We Use Personal Information

We may use personal information for the following purposes:

  • To create and manage customer accounts

  • To process WooCommerce orders and payments

  • To provide access to purchased courses, videos and wellness content

  • To send purchase confirmations, receipts and service-related messages

  • To respond to enquiries and provide customer support

  • To manage refunds and payment-related issues

  • To verify account ownership and prevent unauthorised access

  • To protect website security and detect fraud or misuse

  • To understand website performance and improve our services

  • To measure marketing campaigns and advertising performance where applicable

  • To send promotional communications where permitted and, when required, with your consent

  • To comply with applicable laws and resolve disputes

We seek to collect and use only information reasonably necessary for the relevant purpose, in accordance with applicable law.

4. Online Purchases and Payment Information

TwoLife may use WooCommerce to manage products, course purchases, orders and checkout.

When you make a purchase, we may process your name, contact details, order information, amount payable, transaction reference and payment status to complete the transaction and provide the purchased service.

Payments may be processed by third-party payment gateways. Those providers may collect and process payment information under their own privacy policies and security practices.

We do not ask you to share your full card credentials, card PIN, CVV or OTP with our support team through email or messaging applications.

Your purchase is also subject to the applicable Terms & Conditions and Refund & Cancellation Policy published on our website.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functions and understand how visitors use our services.

Depending on what is enabled, these technologies may be used for:

  • Essential website functionality

  • Login sessions and account preferences

  • Shopping cart and checkout functionality

  • Security and fraud prevention

  • Website analytics and performance measurement

  • Advertising measurement or marketing activities

You can manage cookies through your browser settings. Where required, we will provide appropriate choices or consent controls for non-essential cookies and tracking technologies.

Blocking certain cookies may affect some website functions, including login, cart or checkout behaviour.

6. Analytics and Advertising

We may use analytics tools or advertising technologies to understand website traffic, measure campaigns and improve our marketing.

If services such as Google Analytics, Google Ads conversion tracking, Meta Pixel or similar tools are enabled, those providers may receive technical or interaction information through cookies, tags or related technologies.

The information collected depends on the tool, its settings and the consent choices available on our website.

Where required by applicable law, non-essential analytics or advertising technologies will be used only after the necessary consent has been obtained.

We do not claim to use every service listed in this section. This section applies only to tools that are actually configured on our website.

7. WhatsApp, Email and Customer Support

If you contact TwoLife through email, telephone, WhatsApp or a website chat widget, we may process your contact details and the contents of your communication to respond to you and provide support.

If you use a third-party messaging or chat service, your interaction may also be subject to that provider’s privacy policy and terms.

You may contact us at info@twolife.co or +91 82965 81451 for assistance.

8. How We Share Personal Information

We do not intend to sell personal information as a standalone commercial asset.

We may share relevant information with service providers and other parties when reasonably necessary to operate TwoLife, including:

  • Website hosting and infrastructure providers

  • WooCommerce-related service providers

  • Payment gateways and transaction processors

  • Account authentication and OTP service providers

  • Email, SMS and communication providers

  • Website security and fraud-prevention providers

  • Analytics and advertising providers, where enabled

  • Customer support and technical service providers

  • Accountants, professional advisers or auditors

  • Government, regulatory or law-enforcement authorities when required by law

We seek to limit disclosures to the information necessary for the relevant purpose. Service providers may process information under their own terms and privacy practices.

9. International Processing

Some third-party technology or payment providers may process or store information in countries other than India, depending on their infrastructure and service configuration.

Where applicable, such processing will be subject to relevant contractual arrangements and legal requirements. You should review the privacy information of third-party providers where their services are involved in your interaction with TwoLife.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain accounts and order records, fulfil purchases, respond to customer enquiries, prevent fraud, resolve disputes and meet legal obligations.

The retention period may differ depending on the type of information and the purpose for which it is used.

When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law and our retention practices, subject to legal or regulatory requirements.

11. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Depending on our configuration, these measures may include access controls, website security tools, encrypted connections, backups, security monitoring and restricted administrative access.

However, no website, transmission method or electronic storage system can be guaranteed to be completely secure.

You should use a strong, unique password for your account and avoid sharing login credentials or OTPs with anyone.

If you believe your account or personal information has been compromised, contact us promptly.

12. Your Privacy Rights and Choices

Subject to applicable law, you may be entitled to request access to information about your personal data, correction of inaccurate information, deletion of information, withdrawal of consent or other applicable privacy rights.

You may also request help with your account or ask questions about how we use your information.

To make a privacy request, email info@twolife.co with a description of your request.

We may need to verify your identity before acting on a request. Certain information may need to be retained where required by law or necessary for legitimate recordkeeping obligations.

We will handle requests in accordance with applicable legal requirements.

13. Marketing Communications

We may send promotional emails or messages about TwoLife programmes, services, offers and updates where permitted by law.

You may opt out of promotional communications using an available unsubscribe option or by contacting us at info@twolife.co.

Even if you opt out of marketing, we may still send essential service-related communications, such as purchase confirmations, payment updates, important account notifications or responses to your enquiries.

14. Children’s Privacy

Our website and services are not intended to encourage children to submit personal information without appropriate parental or guardian involvement.

If you believe a child has provided personal information to us inappropriately, please contact info@twolife.co so that we can review the situation and take appropriate action under applicable law.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, communication platforms or other external resources.

We do not control the privacy practices of external services. When you visit or interact with a third-party service, its own terms and privacy policy may apply.

We recommend reviewing those policies before submitting personal information to an external provider.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our website, products, technology, data-handling practices or legal requirements change.

The revised policy will be published on this page with an updated effective date. We encourage visitors and customers to review this page periodically.

17. Contact Us

For questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, contact:

LURGER PRIVATE LIMITED — TwoLife

Email: info@twolife.co
Phone: +91 82965 81451
Address: Armal, Patna, Bihar – 804451, India
Website: https://twolife.co/

Please include enough information for us to understand and respond to your request. We may ask you to verify your identity before disclosing account-related information.

TwoLife — One Life for Others. One for You.

Rebuild Your Mind. Reclaim Your Life.